Your Questions, Answered
-
Each item is made to order. Current processing times are listed on each product page before checkout. But on average, 1 week processing time, then shipped.
-
Yes! Every design is professionally machine embroidered—not printed or vinyl.
-
I'd love to hear your idea! Contact me through the Contact page, and I'll let you know if it's something I can create.
-
Do you accept returns?
Because each item is made to order, I do not accept returns or exchanges. If your order arrives damaged or there's an issue with your purchase, please reach out within 7 days of delivery so I can make it right, and photo proof is required.
-
Wash inside out on a gentle cycle with cold water. Tumble dry low or lay flat to dry. Avoid bleach and high heat to help preserve the embroidery.
-
Not at this time, but hopefully in the future!
-
Every order is embroidered in Southern California and carefully packaged before shipping.